About Us
The Full Story
In 1993, Nikki had an idea - a place where all kinds of healing methods are available, but you decide what treatment you want and when... a place called The Phoenix Cafe. Soft pastel colours, the sound of mellow jazz, and the smell of hot drinks and sweet treats would greet all who walked through the doors. A leaf-lined hallway at the back and the smell of sage would transport you to a place of serenity, leading to many rooms featuring different modes of healing; a GP, psychiatrist, acupuncturist, spiritual healer... any modality which could support someone in need, each willing to do so when you say so. At The Phoenix Palace, the aim is to create a relaxing atmosphere in which we take a holistic approach to living; we do not see people in one dimension, but all dimensions including physical, mental, emotional and spiritual. Rarely in life are we given an opportunity to focus exclusively on ourselves; we are usually at the mercy of our responsibilities to family, friends, our career and many other things, which means that our wants, our needs, our achievements and our issues usually aren’t a high priority. Those moments when we do try to put ourselves first, we are called selfish, and made to feel guilty; at The Phoenix Palace, the focus is solely on you, guilt-free. We have a simple approach to your care, with you at the centre.
Learn
You are the expert on your life, and therefore your only job is to make us understand how you view the world. Our job is to listen to you, and in understanding your world, work with you to find alternative options for you to explore. For example, I know how an orange tastes to me, but I don’t know how an orange tastes to you; by understanding the orange, how you feel about it and the context around it, we can address the issues the orange presents and find the right fruit for you. Whatever path you choose, the aim is to help you to learn about yourself - not just who you truly are, but who you want to be.
Heal
Our holistic approach means we offer both traditional and alternative forms of support, so you can choose exactly what your plan will look like, leaving you in control of your goals. For some, counselling is the preferred and only option; meeting online regularly at a time of your choosing, having a dedicated space to talk and grow. For others, the energetic healing of Reiki works wonders for the blocks in life and nourishes the soul every now and then, or maybe a spiritual life coach can help you. Whatever your preference, each kind of support we offer is available to you as and when you need it, in a judgement-free space, and in conjunction with your regular medical services, not instead of them. You can create a unique plan which includes one or more of our services, as often or as little as you need them; this is the purpose of The Phoenix Palace, a place where all approaches to healing are welcome and utilised to ensure you get exactly the support you need. We are based online, so no travelling, no traffic, and you can choose where you are when your sessions take place. You may feel more comfortable having a counselling session in your bedroom, or the bathroom, or a spiritual session in the park - the choice is yours!
Rise
We do not want you to use our services forever; the Phoenix Palace is about empowering independence, not substitution for something else. Maybe at some point in the future, you will find yourself in a situation where you require our services again, and that's perfectly okay. But our aim is to help you to help yourself, to provide you with the space and support you need to learn and heal; when you are ready, you can rise stronger than before, and ready to continue your journey without us, as the unique person you are. When you leave us, we don't want you to walk away... we want you to fly. The Phoenix Palace is insured by Protectivity Insurance.
Our Spiritual Values
At The Phoenix Palace, we believe that every person on the planet should be able to believe in what they choose to believe in, without fear of judgement or persecution.
Spirituality is not about religion or faith, it's about your journey as a spiritual being; we call ourselves human beings, and within the human, is a being. We are the energy that makes our limbs move, makes the neurons in our brains fire, ensures all of the complex body functions are running smoothly at all times; and that spiritual energy should be nurtured.
The spiritual journey is personal and unique to each of us, which is why we welcome all regardless of their faith, culture or beliefs. It is not our place to tell you what you should or should not believe; our only concern is whatever it is that concerns you, and creating a plan to help you reach your chosen spiritual goals. Perhaps you want to be more in tune with your emotions, to feel as if you are enough, or maybe you just want a little help to find your way... whatever it is, we will work with you, however we can.
Let’s Work Together
Get in touch so we can start working together.
Opening Hours:
Monday - Friday
9:30am-2pm
4:30pm-7pm
Saturdays:
12pm-5pm Offline Sessions Only
PLEASE DO NOT BOOK A SESSION OUTSIDE THESE HOURS